- General
- What is Sketchlance.com?
- How many Sketchlancers use Sketchlance.com?
- What countries are the Sketchlancers of Sketchlance.com from?
- Do you accept advertising on Sketchlance.com?
- Can I become an affiliate of Sketchlance.com and earn revenue?
- How do I contact Sketchlance.com?
- Why do I have to get a Moneybookers account?
- Sketchlancees/Payments
- How do I pay a Sketchlancer for a project?
- Do I have to pay Sketchlancers through my Sketchlance.com account?
- When do you charge your commission and how much will it be?
- Do I have to add money to my account?
- How do I add money to my account?
- Can I withdraw money from my account?
- Can I transfer money to another Sketchlancee account?
- Is there a fee to transfer money to a Sketchlancer account?
- What if I accidently transfered the wrong amount or transfered it to the wrong Sketchlancer?
- If the Sketchlancer ends up charging me less than he bid on my project, can I get a partial refund on the commission Sketchlance.com takes?
- What is the minimum amount I can transfer to a Sketchlancer account?
- When do I have to pay the project fee?
- Can I make a deposit or withdrawal using a method not described on Sketchlance.com?
- Sketchlancees/Projects
- How do I open a new project?
- What is a budget range?
- What if I don't know what programme I want my drawing made with?
- Why do I have to choose the amount of days until my project needs to be done?
- Can I change the information I provided about my project?
- How do I close my project, extend it, or pick a Sketchlancer?
- Can I re-open a closed a project?
- What does it mean if my project is frozen?
- Sketchlancer/Bidding
- How do I place a bid on a project?
- How do I update a bid I already placed on a project?
- How do I cancel a bid I placed?
- What if I have a question about a project (that will help me place my bid)?
- Why can't I find the "Place Bid" button on the project page?
- What is "bid for the total project"?
- What if I can't make an accurate bid? Can I just estimate how much I will charge for the project?
- Sketchlancers
- How does this work for Sketchlancers?
- How much does this cost for Sketchlancers?
- Why should I use the service Sketchlance.com provides?
- How do I communicate with Sketchlancees?
- How do I stop receiving notification e-mails about new projects?
- Where can I find the message board?
- How do I change my account password?
- Sketchlancers/Payments
- Do I have to be paid for projects through my Sketchlance.com account?
- When do you charge your commission and how much will it be?
- Do I have to add money to my account?
- How do I add money to my account?
- Can I withdraw money from my account?
- Can I transfer money to another Sketchlancer on Sketchlance.com?
- If I end up charging the project owner less than I bid on their project, can I get a partial refund on the commission Sketchlance.com takes?
- How does the escrow account payment system work?
- How long does it take for you to send a withdrawal?
- When do I have to pay the project fee?
- Can I make a deposit or withdrawal using a method not described on Sketchlance.com?
- Troubleshooting
- After I log in, when I click on any link, it brings me back to the login form.
- I try to do something, but I am told my username does not exist.
- I submitted a withdrawal but I have not received the money.
- I do not receive the signup confirmation e-mail, or any other e-mail messages from Sketchlance.com.
- Why is my account suspended?
- My username, password or e-mail address is not working.
- Why is there less money in my account than I expected?
- Why did I stop receiving e-mail notifications about new projects?
- I accidentally signed up with the wrong username or account type, can I change it?
